https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05Utility Customer Service at a Crossroads
https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05DEFG Releases Findings from Annual State of the Customer Survey in the Utility Sector
https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05DEFG Announces the Winners of NYU Student Competition for Millennial Vision of the Future Utility
https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05DEFG Releases Findings from Annual State of the Customer Survey in the Utility Sector
https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05The Perfect Match between Millennials and Prepay Energy
https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05Here Comes the Sun: Planning for Different Customer Service Requirements and Expectations of Residential Solar Customers
https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05DEFG and Questline Launch New Customer Centricity Video Initiative For Energy Utilities
https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05Don’t Own, Don’t Earn, What Do You Do With Utility Customer Metrics?
https://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.png00m16Devhttps://defgllc.com/wp-content/uploads/2022/07/Customer-Insights-Advisory-Firm-3.pngm16Dev2021-04-01 17:39:052021-04-01 17:39:05Potential Fault Lines Under the Utility’s Customer Strategy
Utility Customer Service at a Crossroads
/in Press ReleasesDEFG Releases Findings from Annual State of the Customer Survey in the Utility Sector
/in Press ReleasesDEFG Announces the Winners of NYU Student Competition for Millennial Vision of the Future Utility
/in Press ReleasesDEFG Releases Findings from Annual State of the Customer Survey in the Utility Sector
/in Press ReleasesThe Perfect Match between Millennials and Prepay Energy
/in Press ReleasesHere Comes the Sun: Planning for Different Customer Service Requirements and Expectations of Residential Solar Customers
/in Press ReleasesDEFG and Questline Launch New Customer Centricity Video Initiative For Energy Utilities
/in Press ReleasesDon’t Own, Don’t Earn, What Do You Do With Utility Customer Metrics?
/in Press ReleasesConsumer surveys explore interest in targeted payment, program options
/in DEFG In The NewsPotential Fault Lines Under the Utility’s Customer Strategy
/in Press Releases