DEFG Announces the Winners of NYU Student Competition for Millennial Vision of the Future Utility

/
Responsibility, Relationships and Recognition: The Three New…

DEFG Releases Findings from Annual State of the Customer Survey in the Utility Sector

/
Survey Points to Need for Utilities to Better Leverage Customer…

DEFG Releases Findings from Annual State of the Customer Survey in the Utility Sector

/
Utility Customers Satisfied but Potentially Heading for the Exit Troubling…

DEFG Consumer Survey Points to More Americans Struggling to Pay Their Utility Bills

/
The Challenge is Not Consumer Engagement, but the Entire Construct…

DEFG and Questline Launch New Customer Centricity Video Initiative For Energy Utilities

/
New video of industry leaders discussing need for change management…

Building Consensus Around the Challenges of Community Solar for Low-Income Families

/
DEFG Releases Final Report and Roadmap for Public Distribution Washington,…

The Looming Challenge of Solar Waste

/
Solar IQ Research Points to Increasing Risks to Customers and…

Potential Fault Lines Under the Utility’s Customer Strategy

/
Findings from DEFG’s “Annual State of the Customer Survey”…