UCRC
February, 2017
Puppies to Hunting Dogs: Leveraging Utility Customer Capital for Return on Customer
The "Annual State of the Customer Survey in the Utility Sector" is a survey of 1,000 Americans conducted late last year. The annual survey is conducted in colla…
February, 2017
DEFG Releases Findings from Annual State of the Customer Survey in the Utility Sector
Survey Points to Need for Utilities to Better Leverage Customer Capital to Avoid Erosion of Customer Loyalty Washington, DC … DEFG, a management consulting f…
February, 2017
Winners of NYU Student Competition for “Millennial Vision of the Future Utility”
DEFG has announced the winners of a student competition at the Gallatin School of New York University (NYU) to develop and present the "Millennial Vision of the…
