Low Income

June, 2013

5 Ways to Engage Low-Income Customers in Efficiency

Written by: Katherine Tweed

The payoff is worth the investment Many utilities have a hard enough time improving relations with the general customer base. It can be even more difficult to…

June, 2014

7 ways to solve your low-income utility customer problem

Written by: Jesse Berst

Quick Take:  The Low Income Energy Issues Forum recently commissioned a meta-analysis of more than 70 studies, presentations and articles about programs for lo…

February, 2018

DEFG Consumer Survey Points to More Americans Struggling to Pay Their Utility Bills

The Challenge is Not Consumer Engagement, but the Entire Construct of Programs and Policies Washington, DC … DEFG, a management consulting firm specializing…