Low Income
June, 2013
5 Ways to Engage Low-Income Customers in Efficiency
The payoff is worth the investment Many utilities have a hard enough time improving relations with the general customer base. It can be even more difficult to…
June, 2014
7 ways to solve your low-income utility customer problem
Quick Take: The Low Income Energy Issues Forum recently commissioned a meta-analysis of more than 70 studies, presentations and articles about programs for lo…
February, 2018
DEFG Consumer Survey Points to More Americans Struggling to Pay Their Utility Bills
The Challenge is Not Consumer Engagement, but the Entire Construct of Programs and Policies Washington, DC … DEFG, a management consulting firm specializing…
