Low Income

February, 2018

The Long Struggle Continues: Improving Service to Low-Income Customers in the Utility Sector

Written by: Nat Treadway

EcoPinion Consumer Survey Report No 31, "The Long Struggle Continues: Improving Service to Low-Income Customers in the Utility Sector,” relies on data from a…

February, 2018

DEFG Consumer Survey Points to More Americans Struggling to Pay Their Utility Bills

The Challenge is Not Consumer Engagement, but the Entire Construct of Programs and Policies Washington, DC … DEFG, a management consulting firm specializing…

February, 2016

Focusing on Truly Vulnerable Energy Consumers

EcoPinion No. 23 confirms there is much more that could be done to improve utility service for low-income households. Better coordination of services and an e…