Low Income
February, 2018
The Long Struggle Continues: Improving Service to Low-Income Customers in the Utility Sector
EcoPinion Consumer Survey Report No 31, "The Long Struggle Continues: Improving Service to Low-Income Customers in the Utility Sector,” relies on data from a…
February, 2018
DEFG Consumer Survey Points to More Americans Struggling to Pay Their Utility Bills
The Challenge is Not Consumer Engagement, but the Entire Construct of Programs and Policies Washington, DC … DEFG, a management consulting firm specializing…
February, 2016
Focusing on Truly Vulnerable Energy Consumers
EcoPinion No. 23 confirms there is much more that could be done to improve utility service for low-income households. Better coordination of services and an e…
