Low Income

February, 2016

Focusing on Truly Vulnerable Energy Consumers

EcoPinion No. 23 confirms there is much more that could be done to improve utility service for low-income households. Better coordination of services and an e…

April, 2015

How well are you reading your low-income customers?

Written by: Kathleen Wolf Davis

Just about every utility in America has a low-income customer program or outreach program, many of which are a part of the government’s LIHEAP (Low Income Ho…

February, 2015

Low-income Texans Benefit from Smart Meters, Phones

Written by: Juan Elizondo

Individual consumption information helps consumers see how temperature, other factors affect electricity usage, invoices Unfortunately, the situation isn’t t…