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Reports / July, 2019

The Looming Challenge of Solar Waste

Written by: Karen Lefkowitz

Solar customers, particularly early adopters, want confidence that the disposal of solar panels will adhere to a philosophy of reduce, reuse, and recycle. However, there isn’t a capability in the […]

Reports / October, 2018

2018 Regulator Survey on Customer Service Metrics

Written by: Jamie Wimberly and Nat Treadway

A Project of the Utility Customer Research Consortium (UCRC) An online survey conducted in September received input from state regulatory commissioners and their senior staff members. The survey addressed utility […]

Reports / February, 2017

Winners of NYU Student Competition for “Millennial Vision of the Future Utility”

DEFG has announced the winners of a student competition at the Gallatin School of New York University (NYU) to develop and present the “Millennial Vision of the Future Utility.” The […]