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Reports / February, 2017

Winners of NYU Student Competition for “Millennial Vision of the Future Utility”

DEFG has announced the winners of a student competition at the Gallatin School of New York University (NYU) to develop and present the “Millennial Vision of the Future Utility.” The […]

Reports / November, 2016

Here Comes the Sun: Implications of Residential PV Adoption for Customer Experience and Service

Written by: Jamie Wimberly and Dan Gabaldon

Jamie Wimberly, CEO of DEFG LLC, and Dan Gabaldon, Founding Partner of Enovation Partners, presented before the Subcommittee on Consumers Affairs at the 128th Annual Meeting of the National Association […]

Reports / May, 2016

Alternative Customer Metrics in the Utility Sector

Written by: Jamie Wimberly

The Utility Customer Research Consortium (UCRC) has formed a working group comprised of nine (9) companies serving over twenty (20) million utility customers to explore alternative customer metrics. The UCRC […]