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Published Articles / July, 2016
Here Comes the Sun
Growing Impacts of Residential Solar on Utility Customer Service The continued growth of photovoltaic rooftop solar has resulted in debates across the US concerning utility ratemaking reforms, the extent of […]
Published Articles / April, 2014
Customer First: Is the current regulatory compact in anyone’s best interests?
Customers are coming to the forefront in the utility industry, driven by technology and a greater desire to be in more control of areas that affect their daily lives. Changing […]
Published Articles / June, 2012
A Clarion Call for Customers to be Valued as Resources
Jamie Wimberly explains why utilities face a threat, but have an opportunity at this moment to build new relationships with customers. “Energy transactions .. such as prepay energy offerings … accomplish […]