Publications

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EcoPinion

Consumer surveys examine the “green gap” and c…

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Regulatory Choice (White Papers)

Policy options that expand the choices available t…

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Consumer Choice (ABACCUS)

A scorecard for competitive retail electricity mar…

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Reports

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Published Articles

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EcoPinion / July, 2018

The Perfect Match between Millennials and Prepay Energy

Written by: Jamie Wimberly

DEFG has released EcoPinion Consumer Survey Report No. 33, “The Perfect Match between Millennials and Prepay Energy.” The survey was conducted in May 2018 in cooperation with the members of […]

View / May, 2018

DEFG and Questline Launch New Customer Centricity Video Initiative For Energy Utilities

DEFG and Questline, Inc. have jointly announced the premier of a new video entitled, “The Next Mission: Customer Centricity.” The video was produced by the companies on behalf of DEFG’s […]

EcoPinion / EcoPinion No. 31 / February, 2018

The Long Struggle Continues: Improving Service to Low-Income Customers in the Utility Sector

Written by: Nat Treadway

EcoPinion Consumer Survey Report No 31, “The Long Struggle Continues: Improving Service to Low-Income Customers in the Utility Sector,” relies on data from a survey of 1,000+ Americans (to yield […]