CEO Jamie Wimberly made a presentation to the National Association of Regulatory Utility Commissioners (NARUC) Summer Committee Meetings in Denver on July 21, 2013. His presentation “Connecting with Customers” was part of a panel on Customer Engagement — intended to explore whether electricity users can be persuaded to change how they use electricity — before the NARUC Subcommittee on Electricity.

Jamie focused on customer behavior and the segments, transactions, channels, values and customer investmentsĀ that must be considered to create successful initiatives.

Filed Under: Conservation, DETech, Low Income, Prepaid, Smart Grid, UCRC