News & Media

Press Releases

Building Consensus Around the Challenges of Community Solar for Low-Income Families

DEFG Releases Final Report and Roadmap for Public Distribution Washington, DC … DEFG, a management consulting firm focused on customer strategy and experience in the utility sector, (www.defgllc.com) released today […]

Read More

DEFG and Questline Launch New Solar Power Educational Resources for Energy Utilities

Communication and research assets align with key phases along the solar power customer journey Columbus, Ohio – 05 February 2019 – Distributed Energy Financial Group, LLC and Questline, Inc. have […]

Read More

Utility Customer Service at a Crossroads

DEFG’s “Annual State of the Customer in the Utility Sector Survey” Points to Strengths and Weaknesses of Utility Customer Service Model Washington, DC … DEFG, a management consulting firm focused […]

Read More