News & Media

DEFG In The News

Consumer surveys explore interest in targeted payment, program options

Energy consulting firm DEFG has released two new consumer survey reports that could be useful to power providers looking for ways to improve service and satisfaction among different customer groups. […]

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Engaging customers with the utility bill of the future

The utility industry is familiar with discussing the utility of the future — but what about the utility bill of the future? Experts at the National Regulatory Research institute, the […]

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The Utility-Microgrid Relationship: Dogs, Cats and a Dichotomy

So this is a utility. The utility-microgrid relationship gets scrutinized a lot by microgrid companies. And for good reason. Many have built their business models around partnering with utilities; others […]

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