News & Media

Read the latest

DEFG survey finds how to better serve low-income homes

“Forty-eight percent of the respondents indicated some or frequent trouble paying their utility bills,” DEFG Managing Partner Nat Treadway said in prepared remarks. … “More than 50% of certain demographic […]

Read More

DEFG Consumer Survey Confirms Need for Strategy to Address Affordability of Utility Bills

Focus on How Best to Serve Low Income Customers Washington, DC … DEFG, a research and advisory firm focused on customer strategy and customer experience in the utility sector (www.defgllc.com) […]

Read More

The Looming Challenge of Solar Waste

Solar IQ Research Points to Increasing Risks to Customers and Society Associated with the Removal and Disposal of Residential Solar Systems Washington, DC … DEFG, a research and advisory firm […]

Read More