Low Income

Low Income Energy Issues Forum

The Low Income Energy Issues Forum (LIEIF) is comprised of regulatory commissioners, utility representatives, consumer advocates, state agency and non-profit assistance program administrators. LIEIF members look anew at the challenges facing vulnerable energy consumers. The Forum is intended to be exploratory and collaborative.

In 2013, the Forum examined three critical issues, conducted webinars and prepared white papers (available on this website):

  • How can we increase the enrollment of low-income customers in demand-side management programs?
  • What are current policies and practices relating to bad debt and debt recovery, and consumer debt management?
  • How can we manage the growing consumer needs? What research is needed on alternative approaches to energy affordability?

Click to read news items and publications relating to low income energy consumers.

In 2014, the Forum is managing four tracks of work:

  • Customer education and engagement
  • Mobile apps modeling and development
  • Policies and regulation
  • Development of new tools and approaches

For each issue, DEFG has identified experts with different perspectives and experiences. The objective will be to identify and analyze the key challenges and, more importantly, propose a path forward through the application of lessons learned, new thinking and models of collaboration. White papers will be presented for discussion via webcasts. Forum participants will be strongly encouraged to provide verbal and written input which will be incorporated into the analysis. The final analysis and conclusions, including the input received by the Forum participants, will be distributed to the public at no charge. A member workshop is planned for October 2014.


Nat Treadway, Managing Partner, ntreadway@defgllc.com, 713-729-6244.

Read more: recent news items and publications

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